What does the HDMI port do?
It carries picture and sound from the console to the TV or monitor. A damaged connector can prevent a stable connection. HDMI port repair costs $99; if the cause is different, the repair is quoted after diagnosis.
Symptoms worth checking
The TV may show “no signal,” lose the picture or stop recognizing the console. A physically damaged port or a loose connection also needs inspection. No single symptom confirms that the port must be replaced.
Before bringing in your console
Check that the TV is set to the correct input. If there is no visible port damage, try a known-working HDMI cable and another TV input. PlayStation recommends checking the cable and a direct connection to the display. Do not force a bent connector or insert objects into the port.
PlayStation and Xbox diagnosis by model
The selector includes PS5, PS4, Xbox Series X, Series S and Xbox One. Tell us your model and what happened before the fault. If there is simply no picture and the cause is unknown, choose free diagnosis rather than assuming it needs HDMI service.
Price, timing and your visit
HDMI port repair costs $99, with an estimated turnaround of 24 hours and a one-year warranty. The store confirms the diagnosis and timing for your device. Other board faults or different services found during inspection are not automatically included.
Frequently asked questions
Does “no signal” always mean the console HDMI port?
No. Check the cable, TV input and connection too. If you do not know the cause, diagnosis is free.
How much does HDMI repair cost?
HDMI port repair costs $99. A different fault requires a separate quote.
Should I keep moving the cable to get a picture?
Avoid forcing the connector. If it is loose or visibly damaged, stop moving it and bring the device in for inspection.
Manufacturer information: PlayStation picture and HDMI guide